Social tariffs UK guide: broadband, mobile and water
Links marked * are commercial or go to our partner sites, which share our operator. Third-party companies may pay us commission. How we make money.
Quick answer: Social tariffs are discounted broadband, mobile and water bills for households on low incomes — typically £10–£25 a month for fibre broadband, £10–£15 for mobile, and reduced water rates through your regional supplier. Eligibility usually requires Universal Credit, Pension Credit or similar benefits.
If you receive qualifying benefits, you may be entitled to three separate types of social tariff: home broadband, mobile phone, and water bill reduction. This hub links each scheme, explains shared eligibility rules, and shows how to apply without paying early-exit fees where providers allow.
Before you start: Skip this page if you need a personal recommendation or a live quote. This is general UK information — confirm today's figures with the official source linked below.
Content updated: 2 min read
Common questions
Do I need a credit check?
Social tariffs generally do not require credit checks. Providers verify benefit entitlement instead.
Will switching affect my benefit claims?
No. Social tariffs reduce bills you pay; they are not counted as income for Universal Credit or Pension Credit.
What else should I check?
Council Tax Support, council Crisis and Resilience Fund help, Warm Home Discount and Pension Credit unlock other help — use our cost-of-living timeline guide.