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How-to · Step-by-step

How to transfer an ISA between providers

In short. Never withdraw the money — always ask the new provider to arrange an ISA transfer. Cash ISA transfers must complete within 15 working days; Stocks & Shares ISA transfers within 30 calendar days.

Transferring is how you move an existing ISA to a different provider, or between ISA types, without affecting your annual allowance. Money that has been outside an ISA wrapper, even briefly, would count as a new contribution.

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·Estimated time: 15 days·Cost: Often free; some providers charge exit/transfer fees

What you'll need

  • Account details of the existing ISA
  • Proof of identity if opening a new provider account

The steps

  1. 01

    Choose the new provider and product

    Open the receiving ISA first (or check that the provider accepts transfers in). Confirm any exit fees on the current ISA and any minimum amount requirements at the new one.

  2. 02

    Complete the new provider's transfer form

    Provide the current provider's name, account number and sort code (or platform reference). Specify whether to transfer the full balance or part of the current year's subscription, and whether to transfer cash or in-specie (holdings).

    Official link →

  3. 03

    Let the providers handle the move

    The new provider contacts the old one and arranges the transfer. Don't withdraw or close anything yourself.

  4. 04

    Check the timeline

    Cash ISA: up to 15 working days. Stocks & Shares ISA: up to 30 calendar days. If it overruns, chase the new provider — they're responsible for HMRC's transfer-rule compliance.

  5. 05

    Confirm the move and update direct debits

    Once the transfer is complete, check the new statement and redirect any standing orders or contributions from the old account.

Common pitfalls

  • Withdrawing yourself loses the ISA wrapper — never do this
  • You can only have one 'active' Lifetime ISA per tax year
  • Some old fixed-rate ISAs charge an interest penalty if transferred before maturity

FAQ

Can I transfer this year's contributions only?
You must transfer all of the current tax year's contributions to the new ISA if you transfer any of them. Previous tax years' contributions can be transferred in part.
Can I transfer between ISA types?
Yes — Cash ISA ↔ Stocks & Shares ISA transfers are allowed. Lifetime ISA transfers in are restricted (only from another LISA, or from a Help to Buy ISA before 30 November 2019 deadline).
What if the transfer takes too long?
Complain to the new provider first. If unresolved after 8 weeks, escalate to the Financial Ombudsman Service.
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